Customer care.

Authors :: Hancocks, Stephen
Source :: Vital (17417503). Jun2008, Vol. 5 Issue 2, p64-64. 1p. 1 Illustration.
Publication Year :: 2008
Abstract: The article offers information concerning the provision of care by dental care professionals towards their patients. The author discusses the various factors that need to be considered by dentists that will help them enhance the services they cater to customers. These include understanding the behavior of potential patients, setting for appointments and offering reservations for consultation, and provide a clear breakdown of the services to be included in the bill.