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RETHINKING THE BACK OFFICE.

Authors :
Karpinski, Rich
Source :
Telephony. 5/5/2008, p20-20. 1p.
Publication Year :
2008

Abstract

An interview with Keith Willetts, the chairman of the TeleManagement Forum, is presented. He discussed the different angles where telecommunication companies can transform their back-office, such as restructuring the infrastructures, systems, and business models and enabling technologies and processes. Technological and platform trends driving the transformation are also taken into account.

Details

Language :
English
ISSN :
00402656
Database :
Academic Search Index
Journal :
Telephony
Publication Type :
Periodical
Accession number :
31987624