Parental Satisfaction with a Home-based Intervention for Developmentally Delayed Children in Switzerland: A Survey over a 10-year Period.

This article presents a study of parental satisfaction with services provided to their child by an Early Intervention Service in Geneva, Switzerland. The Service offers psycho-educational home-based interventions for developmentally delayed children. Parents whose child used the service between 1991 and 2001 filled out a questionnaire with Likert scales (adapted from the European Parent Satisfaction Scale about Early Intervention) that evaluated items related to satisfaction in a number of domains. The questionnaires returned (n=100) revealed the existence of a general satisfaction dimension, for which results were highly positive. Socio-economic variables were not related to parental satisfaction. The analysis of variables related to the child's diagnosis showed that satisfaction is lower when children present behavioural problems than when sensorial or motor problems are diagnosed. Practical implications of the results are discussed. [ABSTRACT FROM AUTHOR]