Salesforce Update Adds PRM.

The article reports on the 2006 summer release of Salesforce.com's customer relationship management (CRM) service. The company's CRM service includes partner relationship management, interactive call scripting, improved service call management and a new connector for SAP R/3. Salesforce.com CEO Marc Benioff said that an emerging ecosystem of interconnected software as a service applications he dubs the Business Web will eclipse conventional software. With the release, customers of Salesforce can push customized Web pages out to their distributors, resellers, brokers and so on.