WEBLOG.

The article presents two blog messages, which presents the views and insights of the people on some issues pertinent to the computer industry. The two blogs discuss two different topic. The first topic focuses on web business, specifically one which deals on customer service. The sender suggests that anyone who has spent time speaking to a customer service in India knows that cutting costs means worse service. The second matter raised pertains to the release of Web 2.0 computer software to the market and the response of Microsoft Corp. on the wide acceptance of the software by the people.