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From Great to Gruesome.
- Source :
-
CRM Magazine . Feb2006, Vol. 10 Issue 2, p18-18. 1p. 1 Color Photograph. - Publication Year :
- 2006
-
Abstract
- Presents the author's experiences as a customer of Bloomingdale's in Garden City, New York. Interaction with an Estee Lauder sales associate when she tried to return an eyeliner pencil; Complaints with the customer care service of Bloomingdale's; Praises for the sales associate at Macy's.
- Subjects :
- *CONSUMERS
*CUSTOMER relations
*CUSTOMER services
Subjects
Details
- Language :
- English
- ISSN :
- 15298728
- Volume :
- 10
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- CRM Magazine
- Publication Type :
- Periodical
- Accession number :
- 19924047