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Turning complaints around.
- Source :
-
Vital (17417503) . Winter2005, Vol. 2 Issue 4, p37-39. 3p. 2 Color Photographs. - Publication Year :
- 2005
-
Abstract
- The article provides tips for dealing with client complaints in dental practice. Key considerations include the need to view complaints as a positive experience that may enhance dental service, the responsibility of dental care professionals in dealing with complaints properly, standards for dental care professionals from the General Dental Council and strategies for improving dental service.
- Subjects :
- *PRACTICE of dentistry
*DENTISTRY
*COMPLAINTS & complaining
*DENTISTS
*STANDARDS
Subjects
Details
- Language :
- English
- ISSN :
- 17417503
- Volume :
- 2
- Issue :
- 4
- Database :
- Academic Search Index
- Journal :
- Vital (17417503)
- Publication Type :
- Academic Journal
- Accession number :
- 18943496
- Full Text :
- https://doi.org/10.1038/vital345