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Disability employment and work outcomes: The roles of hospitality job position and emotion.

Authors :
Tsui, Bruce
Hui, Ray Tak-yin
Tavitiyaman, Pimtong
Source :
Journal of Human Resources in Hospitality & Tourism. Oct-Dec2024, Vol. 23 Issue 4, p712-740. 29p.
Publication Year :
2024

Abstract

Disability employment has an impact on the emotions and work perception of hotel employees. This study examined their perceptions and understanding toward disability employment by comparing the varied perceptions on different work levels. It further analyzed employee perception of disability employment on organizational commitment and job satisfaction and the mediating role of emotions. A field study was conducted with 142 participants who worked in international hotels in Hong Kong. The results revealed that employee perception toward disability employment partially differs among various hotel work-level positions, and is partially related to their organizational commitment and overall job satisfaction through four specific emotions. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
15332845
Volume :
23
Issue :
4
Database :
Academic Search Index
Journal :
Journal of Human Resources in Hospitality & Tourism
Publication Type :
Academic Journal
Accession number :
179482828
Full Text :
https://doi.org/10.1080/15332845.2024.2374223