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Look Who's Watching: Platform Labels and User Engagement on State-Backed Media Outlets.

Authors :
Bradshaw, Samantha
Elswah, Mona
Perini, Antonella
Source :
American Behavioral Scientist. Sep2024, Vol. 68 Issue 10, p1325-1344. 20p.
Publication Year :
2024

Abstract

Recently, social media platforms have introduced several measures to counter misleading information. Among these measures are "state-media labels" which help users identify and evaluate the credibility of state-backed news. YouTube was the first platform to introduce labels that provide information about state-backed news channels. While previous work has examined the efficiency of information labels in controlled lab settings, few studies have examined how state-media labels affect users' perceptions of content from state-backed outlets. This article proposes new methodological and theoretical approaches to investigate the effect of state-media labels on users' engagement with content. Drawing on a content analysis of 8,071 YouTube comments posted before and after the labeling of five state-funded channels (Al Jazeera English [AJE], China Global Television Network, Russia Today [RT], TRT World, and Voice of America [VOA] News), this article analyses the effect that YouTube's labels had on users' engagement with state-backed media content. We found that the labels had no impact on the amount of likes that the videos received before and after the policy introduction, except for RT which received less likes after it was labeled. However, for RT, comments left by users were associated with 30% decrease in the likelihood of observing a critical comment following the policy implementation, and a 70% decrease in likelihood of observing a critical comment about RT as a media source. While other state-funded broadcasters, like AJE and VOA News, received fewer critical comments after YouTube introduced its policy; this relationship was associated with how political the video was, rather than the policy change. Our study contributes to the ongoing discussion on the efficacy of platform governance in relation to state-backed media, showing that audience preferences impact the effectiveness of labels. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00027642
Volume :
68
Issue :
10
Database :
Academic Search Index
Journal :
American Behavioral Scientist
Publication Type :
Academic Journal
Accession number :
179108069
Full Text :
https://doi.org/10.1177/00027642231175639