Urgency and emergency in primary care: perceptions of health professionals.

Analyze the perception of primary care health professionals regarding the challenges experienced in the face of urgency and emergency demands in Basic Health Units. A qualitative research carried out with 23 health professionals, from July to November 2021, through semi-structured interviews and analyzed by Thematic Content Analysis. It was identified that professionals have relative knowledge on the subject, presenting as a care profile hypertensive and asthmatic crises, seizures, hypoglycemia and others. As for the flow of assistance, it goes from reception to regulation, without obtaining counter-referral from the patient and presenting difficulties for assistance as the lack of basic resources and continuing education. Primary care is important in the urgency and emergency care network and its role in serving the population requires improving infrastructure, professional training, strategic planning of actions and evaluation of the activities carried out. [ABSTRACT FROM AUTHOR]