STUDY OF THE FUNCTIONING OF A MULTI-COMPONENT AND MULTI-PHASE QUEUING SYSTEM UNDER THE CONDITIONS OF THE IMPLEMENTATION OF DISRUPTIVE TECHNOLOGIES IN AIR TRANSPORTATION.

The article considers multi-component and multi-stage mathematical models of queuing systems (QS) with the distribution of the incoming flow simultaneously between the system components, which consist of a certain number of service channels and waiting places in the queue. The maintenance of requirements with a lack of time to stay in the service channel and waiting is considered, while the service process in the QS of each component consists of several stages with the corresponding duration, and the full-service period is equal to the sum of such time intervals. The number of components and their parameters correspond to the similar characteristics of the production divisions of the repair enterprise. The study of the effectiveness of the operation of the repair enterprise as a multi-component and multi-stage QS consists in determining the values of the initial parameters of the QS components, taking into account the restrictions imposed on them, in order to obtain the largest values of the probabilities of servicing the requirements of the QS components and the system as a whole. The model is implemented using Any Logic University Researcher, which allows you to combine the principles of system dynamics with the paradigms of agent and discrete-event modelling. The proposed approach to the modelling of maintenance and repair processes by production divisions of the enterprise as a multi-component and multi-phase QS allows to determine the effectiveness of the functioning of such a QS and to obtain arguments for increasing the efficiency of its operation. [ABSTRACT FROM AUTHOR]