Optimal model of it directors interaction in the digital transformation of business processes.

The research is devoted to the study of the functional role structure of the interaction of the company's top management. The subject area of the study includes projects of digital transformation of business processes. The functional role status of IT directors for such positions as CIO, CDO, CDTO, CTO, CA was investigated. The analysis of the most frequently used models of interaction of IT directors was carried out and the optimal model was determined. The study was conducted using the Delphi expert assessment and the hierarchy analysis method. For the established optimal model related to the integration type of management, the organisational features of its application are described. Solutions are proposed to improve the quality of functional-role interaction of IT directors, which consider personal effectiveness, interaction style, ability to adopt technologies. The results of the study inform scientists about new data in the field of organisational behaviour for companies implementing digital initiatives. Practitioners can use the results of our research to adapt their organisational structure in such a way as to reduce the risks of the human factor during the implementation of the digital transformation strategy. [ABSTRACT FROM AUTHOR]