Don't Panic, Don't Get Angry, and Don't Let It Happen Again.

NTT COMWARE supports the systems that make up NTT's telecommunications infrastructure and systems related to service operations from the software side. As a member of the NTT DOCOMO Group, it is also developing systems that will serve as the foundation for expanding the Group's business. We interviewed Toshio Kashiwagi, senior executive vice president and executive officer (chief information officer/chief digital officer) of NTT COMWARE, which is committed to providing new value to society beyond the social infrastructure of telecommunications, about the company's strengths as a group of software professionals and his attitude as a top executive. [ABSTRACT FROM AUTHOR]