Modeling the technology readiness index (TRI) for the adoption of mobile payment technologies during the Covid-19 pandemic.

Mobile payments (M-payments) refer to the deployment of mobile technologies to perform transactions. This paper develops a conceptual model for shoppers' M-payment technology innovation readiness and adoption during the Covid-19 pandemic. The model incorporates the Technology Readiness Index (TRI) as a determinant of the Technology Acceptance Model (TAM) to create a framework that contains readiness characteristics (contributors and inhibitors) affecting users' adoption and acceptance of M-payment technologies. This unified model presents mobile payment adoption as a process progressing from the antecedents of the TAM to the adoption decision. [ABSTRACT FROM AUTHOR]