The Effect of Role Stress and Emotional Exhaustion on Well-being Among Pilots: The Moderating Effect of Leisure Participation.

Since the flight safety accident of Germanwings Airlines and the spread of the COVID-19 epidemic have happened in recent years, the mental state of civil aviation pilots has paid much attention. The work of civil aviation pilots has to face pressure from families, individuals, companies and other multi-faceted sources. Therefore, it may lead to negative work behaviors and performance, and even further affect flight safety. The study investigates the relationship between role stress, emotional exhaustion, and well-being of among civil aviation pilots. Additionally, this study determines whether leisure participation moderates the relationship between emotional exhaustion and well-being. Participants were 249 Taiwanese pilots, who were administered questionnaires that measured role conflict, role ambiguity, well-being, and leisure participation. Partial least squares structural equation modeling was utilized to analyze data in this study. Role stress had a significant effect on emotional exhaustion which had a significant effect on well-being among the pilots. Leisure participation moderated in reducing negative influence of emotional exhaustion on well-being. These findings regarding the negative impact of pilots' negative emotional state on their work performance can serve as a reference point for informing human resource management strategies that focus on enhancing well-being among pilots. [ABSTRACT FROM AUTHOR]