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Artificial kindness.

Authors :
Ruggeri, Amanda
Source :
New Scientist. 3/9/2024, Vol. 261 Issue 3481, p32-35. 4p. 1 Color Photograph, 2 Cartoon or Caricatures.
Publication Year :
2024

Abstract

Millions of people are turning to AI-powered chatbots for emotional support and mental health assistance. While some experts believe that AI can express empathy more openly and tirelessly than humans, others question whether AI can truly be capable of empathy and worry about the consequences of relying on machines for emotional support. AI chatbots can identify human emotions and respond appropriately, but they lack the nuanced understanding and intuitive awareness that are essential components of empathy. The effectiveness of AI empathy also depends on how users perceive and emotionally connect with the AI, and there are concerns about the potential manipulation and exploitation of emotions by AI. Despite the convenience and accessibility of AI chatbots, some argue that relying on machines for empathy may change the nature of empathy itself and hinder opportunities for genuine human connection. [Extracted from the article]

Details

Language :
English
ISSN :
02624079
Volume :
261
Issue :
3481
Database :
Academic Search Index
Journal :
New Scientist
Publication Type :
Periodical
Accession number :
175894378