„Steter Tropfen höhlt den Stein" – es braucht einen langen Atem auf dem Weg zur Barrierefreiheit.

It took Neuss City Library (in North Rhine-Westphalia) ten years to be able to fulfil the criteria for the „Neuss barrier-free" label. The library pursues a holistic approach incorporating information and media services, special events, staff training and qualified contact persons. [ABSTRACT FROM AUTHOR]