Navigating Change: Building and Supporting Staff Teams to Meet the New Realities of Big-System Libraries.

Urban big-system library systems have undergone seismic change over the past 20 years, becoming community centers in addition to repositories of information. As a result, contemporary library staff are facing new needs and challenges that their predecessors did not. This article explores different ways in which library leaders can hire, train, and support staff to successfully serve their communities. [ABSTRACT FROM AUTHOR]