Praxiserfahrungen zum Einsatz digitaler Kommunikationslösungen in der Bewährungshilfe.

The article "Practical experiences with the use of digital communication solutions in probation assistance" deals with the results of a bachelor's thesis in which five professionals in probation assistance were interviewed about the opportunities and challenges of using digital communication solutions. The study shows that digital solutions have the potential to facilitate access to communication between offenders and professionals and to increase contact intensity. The results provide interesting insights into practice and offer impulses for further discussions. It is emphasized that adequate funding is the basis for the further institutionalization of online counseling and recognition. The media literacy of the clientele is assessed differently. It is recommended to select the appropriate setting and consider the challenges and risks of digitization. It is also pointed out that the availability and usability of such solutions pose an ongoing challenge. [Extracted from the article]