LA GESTIÓN COMO PROCESO DE MEJORA DE LA CONVIVENCIA ESCOLAR. EXPERIENCIA DE UN CENTRO EDUCATIVO EN LA NUEVA REGIÓN DE ÑUBLE EN CHILE.

This research describes in an intensive and rigorous manner how coexistence management processes are carried out in the educational center Instituto Santa María in San Carlos, Chile. A mixed methodological research approach has been proposed, using a parallel/simultaneous equivalent status design. The techniques used to obtain information were validated questionnaires given to students, teachers and families, interviews with the management team, provincial education authorities and discussion groups with students and teachers. It is concluded that the main manager of coexistence is the teacher, the lack of a coexistence program to develop it in a transversal way in the center is identified, since there are no structured formative processes, there are no preventive activities and reactive actions prevail when difficulties and conflicts that alter coexistence arise. [ABSTRACT FROM AUTHOR]