Quality level measurement analysis using six sigma DMAIC method.

CV Sinar Albasia Utama is an industry where wood is used as the raw material, and their product is barecore which can reach ±426,970 production units per year. CV Sinar Albisia Utama always does the best to satisfy the customers' needs and strives to produce high quality products, since the products are exported to China and Taiwan, and they conduct quality improvements continually. In this study, the researchers used Six Sigma method in measuring and processing data, by implementing DMAIC methodological stages, namely Define, Measure, Analyze, Improve, and Control. The Defect Per Million Opportunities (DPMO) value of the products in the last 1 year was 2065.133 with 4 Critical-to-Quality (CTQ), including the unsuitable size which causes the wood to be not tight (60.16%), unsuitable thickness (26.11%), untidy wood cutting (9.92%), and wood is not completely dry so it is getting rotten (3.79%). The results revealed that that the company sigma level is 4.4, or in other words, the company is in a very good and productive condition, and it is able to compete globally. [ABSTRACT FROM AUTHOR]