Assessment of the impact of digitalization on technology and processes of public administration.

Digitalization is found in a number of numerous economic megatrends that have affected the global economic system since the beginning of the 19th century. Each of them represents huge technological changes that have created new markets and radically changed the rules of the game in the industry. The comprehensive strategy of digitalization of countries includes a complete transformation process associated with a radical course on technological innovation. Digitalization of the public administration system is only at first glance a matter of infrastructure, technology and data. First of all, it is a matter of organizational changes, as well as people trained and trained accordingly for this. In 2020, the coronavirus crisis led to a significant, albeit unplanned, increase in the digitalization of industries. In some areas, it was possible to switch to digital communication and the use of digital processes in a short time, and in other areas (for example, in education and healthcare) it was difficult or almost impossible. This study analyzes the reasons and prerequisites for the use of digital technologies in economic processes, provides recommendations on which areas and by what means the state should be more actively involved in order to maintain the progress made after the pandemic and continue to promote digital transformation. The conclusion describes such trends in the digitalization of the public administration system as the expansion of Internet communication, which in many countries is lagging behind other "city-countries" (for example, Moscow); the use of digital technologies and methods of work; the use of digital operations in public administration (for example, e-government) and the use of digital business models in healthcare, education, retail, and service provision. The authors emphasized that legal and bureaucratic barriers also play an important role in the process of digitalization. Governments should minimize bureaucratic obstacles and create a regulatory framework that facilitates, encourages digitalization and helps its welfare-enhancing effects, as well as provide financing (for example, to small and medium-sized businesses). But, first of all, the state must quickly implement the long overdue digital transformation of its own services and consistently digitize public administrations. [ABSTRACT FROM AUTHOR]