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Anticipating the antecedents of feedback-seeking behavior in digital environments: a socio-technical system perspective.
- Source :
-
Internet Research . 2023, Vol. 33 Issue 1, p388-409. 22p. - Publication Year :
- 2023
-
Abstract
- Purpose: Feedback-seeking behavior is an important way for individuals to actively seek information feedback to achieve individuals' goals. In the environment driven by contactless digital technologies, the way of individual feedback-seeking behavior through monitoring indirectly becomes obvious, especially for people who complete the work online in digital collaboration. However, previous empirical research on feedback-seeking behavior mainly focused on direct inquiry. The purpose of this paper is to verify the impact of individual learning goal orientation and the digital feedback environment on individuals' feedback-seeking behaviors through inquiry and monitoring approaches. And the moderating effect of time pressure on these relationships was also investigated. Design/methodology/approach: Based on socio-technical system theory, this study proposes a model to describe the formation of the two approaches of feedback-seeking behaviors (inquiry and monitoring). The hypotheses were examined with the structural equation model method and data were collected from 152 graduate students who completed online surveys. Findings: The results show that both the digital feedback environment and learning goal orientation can promote individual inquiry and monitoring approaches of feedback-seeking. Furthermore, time pressure moderates the relationship between the digital feedback environment and feedback monitoring negatively. Originality/value: This study establishes an antecedent model that influences the choice of feedback-seeking approaches in digital environments from the perspective of a socio-technical system. The empirical results supplement the explanation of the influence of both technical and social factors on individual feedback-seeking behavior in digital environments. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 10662243
- Volume :
- 33
- Issue :
- 1
- Database :
- Academic Search Index
- Journal :
- Internet Research
- Publication Type :
- Academic Journal
- Accession number :
- 162678005
- Full Text :
- https://doi.org/10.1108/INTR-09-2021-0672