ULOGA KNJIŽNICA U MIGRACIJI: INFORMACIJSKE POTREBE, PROSTOR I USLUGE ZA MIGRANTE.

Aim. This paper presents the topic of migration and the role that libraries play in the process of migrants' adaptation and integration. The purpose of the paper, based on a literature review, is to present insights into library services in relation to the needs of migrants, the migrants' perception of libraries and obstacles to using libraries. Approach/methodology/design. The methodological approach in the paper is based on the review and analysis of literature published in the field of information sciences on the topic of libraries and information needs of migrants. The identified knowledge is synthesized at the end of the work in the form of recommendations to libraries. Results. The paper identified and described information needs of migrants and the most commonly used sources of information, the services libraries offer to migrants through their programmes, collections and space, and the barriers migrants face when using libraries. The role of libraries in the development of a multicultural society and the importance of reading in building and maintaining their identity were also analysed. Most of the topics presented are related to services and needs in relation to the country of immigration. There is a gap in the existing literature on the information needs and library services of emigrants in relation to the homeland. Limitations. Terminologically, the paper uses the term migrants as a general concept and considers issues at a more general level concerning various groups of migrants. Although most services are viewed in the context of public libraries, the results are also applicable to other types of libraries for which migrants are a potential user group, such as academic libraries. Originality/value. The paper provides an overview of fundamental insights into library services for migrants and can benefit libraries in developing services for migrants, as well as other stakeholders for whom information needs, integration, identity preservation and wellbeing of migrants are important. The paper also encourages awareness of the indispensable role that access to information plays in fostering social inclusion and the role of libraries in the development of tolerance and democratic society. [ABSTRACT FROM AUTHOR]