A glimpse behind the organisational curtain: A dramaturgical analysis exploring the ways healthcare staff engage with online patient feedback 'front' and 'backstage' at three hospital Trusts in England.

MLA

Ramsey, Lauren, et al. “A Glimpse behind the Organisational Curtain: A Dramaturgical Analysis Exploring the Ways Healthcare Staff Engage with Online Patient Feedback ‘Front’ and ‘Backstage’ at Three Hospital Trusts in England.” Sociology of Health & Illness, vol. 45, no. 3, Mar. 2023, pp. 642–65. EBSCOhost, https://doi.org/10.1111/1467-9566.13607.

APA

Ramsey, L., O’Hara, J., Lawton, R., & Sheard, L. (2023). A glimpse behind the organisational curtain: A dramaturgical analysis exploring the ways healthcare staff engage with online patient feedback “front” and “backstage” at three hospital Trusts in England. Sociology of Health & Illness, 45(3), 642–665. https://doi.org/10.1111/1467-9566.13607

Chicago

Ramsey, Lauren, Jane O’Hara, Rebecca Lawton, and Laura Sheard. 2023. “A Glimpse behind the Organisational Curtain: A Dramaturgical Analysis Exploring the Ways Healthcare Staff Engage with Online Patient Feedback ‘Front’ and ‘Backstage’ at Three Hospital Trusts in England.” Sociology of Health & Illness 45 (3): 642–65. doi:10.1111/1467-9566.13607.