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From Homeowner to Airbnb Host: The Role of Trust and Perceived Value.

Authors :
Zhu, Ge
Kubickova, Marketa
Source :
Journal of Quality Assurance in Hospitality & Tourism. 2023, Vol. 24 Issue 2, p169-191. 23p.
Publication Year :
2023

Abstract

To investigate the effects of trust and perceived value on the intentions to engage in hosting Airbnb, this study builds a multivariate model to explore the difference exists between Airbnb hosts and potential hosts. The empirical results reveal that perceived value is a major motivation for homeowners, while trust becomes the primary driving force for hosts continuing to use Airbnb. Perceived usefulness, ease of use, risks of Airbnb, and familiarity and personal innovativeness of users are furtherly examined as secondary variables. This study provides practical implications for the accommodation sharing platforms to improve the e-service quality and formulate marketing strategies. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
1528008X
Volume :
24
Issue :
2
Database :
Academic Search Index
Journal :
Journal of Quality Assurance in Hospitality & Tourism
Publication Type :
Academic Journal
Accession number :
162144375
Full Text :
https://doi.org/10.1080/1528008X.2021.2024781