Maturity Analysis of the Information Governance Model Matrix in the Correspondence and Archives Department of the Batam Indonesia Free-Zone Authority.

Activities in government institutions have many contains of information, that are managing in performing administrative functions. The mandate of Law no. 30 of 2014 concerning Government Administration and Law No. 34 of 2009 concerning Archives requires government institutions to manage information appropriately. Researchers investigated information governance carried out by the work unit at the Batam Indonesia Free-Zone Authority to support the good governance process. This research using qualitative methods with a case study approach to get comprehensive results. The results of interviews, observations and documentation studies simultaneously use data triangulation techniques by displaying, presenting data and verifying data. Result of this research indicate based on institutional demands, regulations, and standards, the Batam Indonesia Free-Zone Authority's correspondence and archive sections have successfully implemented information governance. Availability is still at level 2 (development stage) and transparency, protection, and retention are at level 5 (maintenance stage) of the eight concepts investigated (has been implemented). The matrix Model used for the assessment has reached level 3, which is essential level for implementation of Information Governance. It is prospective that future research will try to analyze information governance principles to fix problems in each of these principles. [ABSTRACT FROM AUTHOR]