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Effect of digitization of medical case files on doctor patient relationship in an Out Patient Department setting of Northern India: A comparative study.
- Source :
-
Indian Journal of Community Health . Oct-Dec2022, Vol. 34 Issue 4, p477-482. 6p. - Publication Year :
- 2022
-
Abstract
- Background: Digitization of health records and health delivery processes in health care settings may have an impact on the Patient-Physician communication, wait times, that affect the overall patient satisfaction with the health care services. Aim & Objective: We ascertained the effect of digitization of medical case files on the doctor patient relationship (DPR) domain of patient satisfaction at an urban primary health center in India. Settings and Design: Comparative, cross-sectional study in primary health centres. Methods and Material: The patient satisfaction was compared between the patients attending the Public Health Dispensary (PHD) that uses digitized medical case file system and a Civil Dispensary (CD) which follows the conventional paper based medical records, using a Patient Satisfaction Questionnaire (PSQ). Statistical analysis used: Univariate analysis was done by chi-square test and adjusted analysis was done by multiple linear regression. Results: Patient satisfaction in DPR was found to be similar between the digitized medical case files based and conventional OPD (p=0.453). Significantly higher overall patient satisfaction was reported in the conventional paper based OPD than the digitized OPD (p<0.001). Conclusions: Patient satisfaction towards the doctor-patient relationship (DPR) was similar between paper based OPD and the digitized medical case files based OPD. [ABSTRACT FROM AUTHOR]
- Subjects :
- *STATISTICS
*SCIENTIFIC observation
*PHYSICIAN-patient relations
*CROSS-sectional method
*MULTIPLE regression analysis
*PATIENT satisfaction
*MEDICAL care
*PRIMARY health care
*COMPARATIVE studies
*MEDICAL records
*QUESTIONNAIRES
*CHI-squared test
*DESCRIPTIVE statistics
*ELECTRONIC health records
*DATA analysis software
*OUTPATIENT services in hospitals
Subjects
Details
- Language :
- English
- ISSN :
- 09717587
- Volume :
- 34
- Issue :
- 4
- Database :
- Academic Search Index
- Journal :
- Indian Journal of Community Health
- Publication Type :
- Academic Journal
- Accession number :
- 161104581
- Full Text :
- https://doi.org/10.47203/IJCH.2022.v34i04.005