Performance analysis of research clusters in National Defence University of Malaysia (NDUM): An application of data envelopment analysis (DEA).

This paper employs Data Envelopment Analysis to measure the efficiency of seven NDUM research clusters during the years 2018 until 2020. In this study, both output-oriented CCR and BCC models were used and compared. The finding showed that one out of seven research clusters was consistently efficient. These efficiency results would be very helpful for university research and innovation management to identify the inefficient research cluster, develop performance strategy and enhance the research cluster's overall efficiency. [ABSTRACT FROM AUTHOR]