Impatient Customers in Queueing System with Optional Vacation Policies and Power Saving Mode.

In this manuscript, a queueing system with two optional vacation policies, power-saving mode under reneging and retention of reneged customers in both vacations is analyzed. If the server is free, it chooses either of the vacations, classical vacation or working vacation. During vacations, the customers may get impatient due to delays and may leave the system, but they are retained in the system with some convincing mechanisms. On vacation completion, if the system is empty, the server is turned off to facilitate better utilization of the resources. Some of the operating system characteristics are derived using the probability generating functions technique. The numerical results are graphically represented by using MATLAB software. [ABSTRACT FROM AUTHOR]