Das Nicht-Verhandelbare verhandeln: Zur Begleitung von aussichtslosen Konflikten in komplexen Organisationen.

The article is a short outline of a lecture the author gave at a DGTA faculty conference in November 2019. Daniel Shapiro's new negotiation concept is presented using examples from the author's own practice of political negotiations. The focus is on how new perspectives can be generated in emotionally and morally charged conflicts by understanding the emergence of identities and relationship identities. For severe, hardly negotiable conflicts, the impact of integrating, meaningful narratives is presented. Using the concept of Shapiro's ladder of being and Pat Crossman's three Ps, conclusions are drawn about the personal impact of mediators and resonance phenomena within negotiations. These connections are illustrated using the example of Peacemaking of the Diné (Navajos). [ABSTRACT FROM AUTHOR]