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Customer Service Chatbots Are Starting to Speak Our Lingo.

Authors :
LOHR, STEVE
Source :
New York Times. 4/4/2022, Vol. 171 Issue 59383, pB6-B7. 2p.
Publication Year :
2022

Abstract

The article reports on the household gadget is misbehaving and you need help, and have a question about travel arrangements or insurance coverage, and the company's website and a digital imp pops up in a small text window.

Subjects

Subjects :
*CHATBOTS
*CUSTOMER services

Details

Language :
English
ISSN :
03624331
Volume :
171
Issue :
59383
Database :
Academic Search Index
Journal :
New York Times
Publication Type :
News
Accession number :
156087324

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Authors Abstract Subjects Details