CROWD LOGISTICS: HOUSEHOLD AS A LOGISTICS SERVICE PROVIDER.

The number and spatial dispersion of households and their resources (means of transport, storage space, human resources, etc.), a large number of daily trips of various motives (shopping, work, school, tourism, waste disposal, etc.), makes households important participants in logistics chains. Moreover, these features make them potentially very important providers of logistics services of delivery, storage, waste collection, etc., both for other households and for companies. The use of logistics services, resources of households, i.e. individuals, known as crowd logistics, is experiencing rapid development with the advent of numerous networks and applications, through which users connect with each other and get the opportunity to state and accept requests for logistics tasks. In this paper, the role of households in the performance of logistics demands of other households and companies is analyzed and the basic crowd logistics services are structured, with special reference to the services in the last mile of the supply chain. Also, the basic benefits were identified, as well as the disadvantages, problems and challenges in the application of this concept. [ABSTRACT FROM AUTHOR]