Base Nacional de Serviços Públicos do Brasil: sistematização e interoperabilidade de informações para o Governo Digital.

The advances of the Digital Government in Brazil, as well as the enforcement brought by Federal Law 13,460/2017 regarding the creation of User Service Charters, on the one hand, expanded the offer of information on public services. On the other hand, this offer is spread across several platforms and service portals. In this sense, Federal Law 14.129/2021 established the National Base for Public Services aiming to systematize such information, but without specifying how this Base can be structured. Through a cross-sectional analysis of secondary data, this paper tried to systematize the status of information on public services in Brazil, specifically in states and federal portals, identifying the components for the National Public Services Base. The research results highlight the complexity of this information offer, as well as proposes the minimum components for the structuring of the National Public Services Base, discussing the main challenges for its consolidation in Brazilian context. [ABSTRACT FROM AUTHOR]