Modelo para el análisis de la estrategia de operaciones de las empresas exportadoras del sector metalmecánico del triángulo del café de Colombia.

The main objective of the present study is to statistically validate an operation strategy analysis model for metal-mechanic export companies from the Colombian coffee triangle. A theoretical construct is developed based on existing analysis models and expert judgment to determine the categories and variables required. The use of the statistical technique of correlational allowed to validate with highly significant results that model was built with the appropriate competitive priorities for the sector and type of the companies selected. A comprehensive operations strategy model was obtained that evaluates seven categories: cost, quality, process flexibility, product flexibility, delivery, service, and environment. It is concluded that the model is adapted to the needs of the companies assessed and that it can be applied to evaluate similar companies. [ABSTRACT FROM AUTHOR]