Contribution de l'ergonomie à la conception des nouvelles technologies dans l'industrie 4.0: vers la conception de situations capacitantes.

The work presented here is part of a doctoral thesis in ergonomics and presents the results of the literature review carried out during the first year. The «clinique de l'usage» (Bobillier-Chaumon & Clot, 2016) shares the idea that technology is not just a simple tool at the service of a task but an operator's partner in his activity. Technology should allows the operator to develop his capacities for actions by improving the efficiency and the meaning in his activity. The design of an enabling environment (Falzon, 2005) adapted to industry 4.0 requires works that allow the design, the simulation and the evaluation of these Human-Machine interactions. The objective of our work is to think about the design of an enabling Human-Technologie situation in the context of industry 4.0. Our results show that the scientific literature on the human factor subject in industry 4.0 is very scattered, so there is a real need to capitalize these knowledges which have difficulties to communicate with each other. We were able to work on the design of a grid for evaluating the performance of Human-Technology interaction. In this general grid, we are particularly attentive to the definition of an enabling situation, which highlights the question of the deployment of the operator's activity. Our, mainly theoretical, contribution therefore focuses on the redefinition of an enabling situation in the industry 4.0 context and the creation of this evaluation grid. This work will allow us, at a later date, to confront this vision to concrete situations with helps of monographs. [ABSTRACT FROM AUTHOR]