A Survey of Current Tasks and Future Trends in Access Services.

This article presents the results of a web-based survey that examined current tasks performed within Access Services departments in academic Libraries and explored future trends in the area. Thirty-four core tasks that rated more than sixty percent on the survey were identified as being common to most Access Services departments. Future trends were examined in terms of staffing within Access Services, use statistics, automation, and services offered. [ABSTRACT FROM AUTHOR]