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Servant leadership and civil servants' service attitude: The role of basic needs satisfaction.
- Source :
-
Social Behavior & Personality: an international journal . Sep2021, Vol. 49 Issue 9, p1-9. 9p. - Publication Year :
- 2021
-
Abstract
- We explored the effect of servant leadership on service attitude to understand its mediation mechanism, on the basis of self-determination theory. We used valid, reliable scales to measure servant leadership and basic needs satisfaction, and a self-designed scale to measure service attitude among 160 public servant–citizen paired dyads from the Chinese Government Affairs Center. Results show that servant leadership had a positive influence on service attitude, and that the basic needs of autonomy and competence played mediating roles, but the basic need of relatedness did not. Our results affirm self-determination theory and empirically show the different roles of psychological needs satisfaction. Future research prospects and implications for civil service reforms are discussed. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 03012212
- Volume :
- 49
- Issue :
- 9
- Database :
- Academic Search Index
- Journal :
- Social Behavior & Personality: an international journal
- Publication Type :
- Academic Journal
- Accession number :
- 152271135
- Full Text :
- https://doi.org/10.2224/sbp.10678