Cite
Crisis Communications: Lessons from September 11/Responding to Crisis: A Rhetorical Approach to Crisis Communication (Book).
MLA
Berger, Bruce K. “Crisis Communications: Lessons from September 11/Responding to Crisis: A Rhetorical Approach to Crisis Communication (Book).” Journalism & Mass Communication Quarterly, vol. 81, no. 3, Sept. 2004, pp. 702–04. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=asx&AN=15199259&authtype=sso&custid=ns315887.
APA
Berger, B. K. (2004). Crisis Communications: Lessons from September 11/Responding to Crisis: A Rhetorical Approach to Crisis Communication (Book). Journalism & Mass Communication Quarterly, 81(3), 702–704.
Chicago
Berger, Bruce K. 2004. “Crisis Communications: Lessons from September 11/Responding to Crisis: A Rhetorical Approach to Crisis Communication (Book).” Journalism & Mass Communication Quarterly 81 (3): 702–4. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=asx&AN=15199259&authtype=sso&custid=ns315887.