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Neurologists' perceptions of utilising tele-neurology to practice remotely during the COVID-19 pandemic.

Authors :
Courtney, Ellie
Blackburn, Daniel
Reuber, Markus
Source :
Patient Education & Counseling. Mar2021, Vol. 104 Issue 3, p452-459. 8p.
Publication Year :
2021

Abstract

<bold>Objectives: </bold>The COVID-19 pandemic enforced an almost complete switch from face-to-face clinical work to tele-neurology. This study explores neurologists' perceptions of telephone and videophone remote consultations.<bold>Methods: </bold>Semi-structured interviews were conducted with neurologists and a GP with a specialist interest (n = 22). Interviews were conducted remotely via Zoom®, audio-recorded, transcribed verbatim and analysed using the principles of thematic analysis.<bold>Results: </bold>Four main themes emerged: 'unknown unknowns (risks/uncertainties)', 'better service', 'challenges', and 'beyond the pandemic'. Thematic saturation was achieved by interview 19. Participants highlighted a number of benefits of remote consultations but over 80% also complained of a reduction in work satisfaction.<bold>Conclusion: </bold>The sudden introduction of tele-neurology is unlikely to be fully reversed when pandemic-related restrictions have been lifted. However, this study confirms tele-neurology cannot completely replace face-to-face consultations. Some patient groups and consultation types require direct contact. Moreover, significant administrative and infrastructural investment will be required to develop the full potential of tele-neurology.<bold>Practice Implications: </bold>Tele-medicine is capable of improving access and efficiency of specialist neurology services, but limited by lack of non-verbal communication and technical problems. It could enhance service provision with sufficient infrastructural and administrative investment, but may reduce neurologists' job statisfaction. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
07383991
Volume :
104
Issue :
3
Database :
Academic Search Index
Journal :
Patient Education & Counseling
Publication Type :
Academic Journal
Accession number :
149176264
Full Text :
https://doi.org/10.1016/j.pec.2020.12.027