COMPETÊNCIAS INDIVIDUAIS NO AMBIENTE ORGANIZACIONAL NA VISÃO BASEADA EM RECURSOS (VBR) DE UMA COOPERATIVA DE CRÉDITO.

The objective this paper was to analyze the importance of individual competencies with the Resource-Based View (RBV) in a Credit Cooperative about the perspective of managers and employees. As far as methodological procedures are concerned, this research is characterized as a study of cases, with a quantitative and qualitative approach. Data collection for the Qualitative Approach took place through a Focal Group, with 8 branch volunteer managers, with a semi-structured itinerary, field diary and documentary analysis. For the Quantitative approach, questionnaires were applied to the employees of the 17 regional branches. The data analysis technique used for the Qualitative approach was content analysis and for the Quantitative one, statistical analyzes were performed using SPSS, through the analysis of descriptive statistics, Cronbach's Alpha, factorial analysis, correlation between variables and regression. The results showed the managers' perception of the essential competences, their development and evaluation. It was possible to infer that the respondents perceive that the eight Cooperative competences are relevant according to their evaluation. This study contributes to the understanding of competence management and its dynamics in RBV organizations. [ABSTRACT FROM AUTHOR]