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How an academic library worked during the COVID-19 pandemic.

Authors :
Landoy, Ane
Færevaag, Trude
Source :
Romanian Journal of Library & Information Science / Revista Română de Biblioteconomie și Știința Informării. 2020, Vol. 16 Issue 1, p2-12. 11p.
Publication Year :
2020

Abstract

In this paper, we will investigate how an academic library, the University of Bergen Library in Norway, handled the challenges following the Covid-19 pandemic when the University of Bergen closed the campus on short notice and the Library immediately had to go fully digital in all its services to academics and students. The academics and students were helped by more and automated access to electronic books and services, and we show the numbers of usage. The e-mail and chat-functions were expanded, with librarians working from home. As for the Library staff, having to start working from home offices with less than ideal infrastructure, the main issues were missing their colleagues. How did the Library return to (almost) normal services? [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
18411940
Volume :
16
Issue :
1
Database :
Academic Search Index
Journal :
Romanian Journal of Library & Information Science / Revista Română de Biblioteconomie și Știința Informării
Publication Type :
Academic Journal
Accession number :
146485379
Full Text :
https://doi.org/10.26660/rrbsi.20120.16.1.2