Active listening in the management of crisis communication: Case study of the 2017 terrorist attack in Barcelona.

MLA

Cristòfol, Francisco Javier, et al. “Active Listening in the Management of Crisis Communication: Case Study of the 2017 Terrorist Attack in Barcelona.” Communication & Society, vol. 33, no. 4, Oct. 2020, pp. 61–74. EBSCOhost, https://doi.org/10.15581/003.33.4.61-74.

APA

Cristòfol, F. J., Eugenio-Vela, J. de S., & Paniagua-Rojano, F. J. (2020). Active listening in the management of crisis communication: Case study of the 2017 terrorist attack in Barcelona. Communication & Society, 33(4), 61–74. https://doi.org/10.15581/003.33.4.61-74

Chicago

Cristòfol, Francisco Javier, Jordi de San Eugenio-Vela, and Francisco Javier Paniagua-Rojano. 2020. “Active Listening in the Management of Crisis Communication: Case Study of the 2017 Terrorist Attack in Barcelona.” Communication & Society 33 (4): 61–74. doi:10.15581/003.33.4.61-74.