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User Experience Methods and Maturity in Academic Libraries.
- Source :
-
Information Technology & Libraries . 2020, Vol. 39 Issue 1, p1-31. 31p. 11 Charts, 4 Graphs. - Publication Year :
- 2020
-
Abstract
- This article presents a mixed-methods study of the methods and maturity of user experience (UX) practice in academic libraries. The authors apply qualitative content analysis and quantitative statistical analysis to a research dataset derived from a survey of UX practitioners. Results reveal the type and extent of UX methods currently in use by practitioners in academic libraries. Themes extracted from the survey responses also reveal a set of factors that influence the development of UX maturity. Analysis and discussion focus on organizational characteristics that influence UX methods and maturity. The authors conclude by offering a library-focused maturity scale with recommended practices for advancing UX maturity in academic libraries. [ABSTRACT FROM AUTHOR]
- Subjects :
- *USER experience
*ACADEMIC libraries
*ATTITUDE (Psychology)
*CONFIDENCE intervals
*CONTENT analysis
*LIBRARIANS
*LIBRARY science
*RESEARCH methodology
*QUESTIONNAIRES
*REGRESSION analysis
*MULTIPLE regression analysis
*LIBRARY public services
*ACCESS to information
*THEMATIC analysis
*DATA analysis software
*DESCRIPTIVE statistics
Subjects
Details
- Language :
- English
- ISSN :
- 07309295
- Volume :
- 39
- Issue :
- 1
- Database :
- Academic Search Index
- Journal :
- Information Technology & Libraries
- Publication Type :
- Academic Journal
- Accession number :
- 142453833
- Full Text :
- https://doi.org/10.6017/ital.v39i1.11787