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A Framework for Evaluating ERP Implementation Choices.

Authors :
Luo, Wenhong
Strong, Diane M.
Source :
IEEE Transactions on Engineering Management. Aug2004, Vol. 51 Issue 3, p322-333. 12p.
Publication Year :
2004

Abstract

A key issue in enterprise resource planning (ERP) implementation is how to find a match between the ERP system and an organization's business processes by appropriately customizing both the system and the organization. In this paper, we advance a framework for supporting management decision-making about customization choices and the capabilities required to accomplish them. In this framework, we identify various customization possibilities for business processes as well as ERP systems. We also identify technical and process change capabilities required for system and process customization. Combining customization options with change capabilities, we present a useful way for managers to identify feasible customization options for their particular organization. Such a framework also helps managers to recognize the gap between desired customization options and change capabilities. A case study is used to illustrate the application of the framework. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00189391
Volume :
51
Issue :
3
Database :
Academic Search Index
Journal :
IEEE Transactions on Engineering Management
Publication Type :
Academic Journal
Accession number :
14037862
Full Text :
https://doi.org/10.1109/TEM.2004.830862