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Take it or leave it: Experimental evidence on the effect of time-limited offers on consumer behaviour.

Authors :
Sugden, Robert
Wang, Mengjie
Zizzo, Daniel John
Source :
Journal of Economic Behavior & Organization. Dec2019, Vol. 168, p1-23. 23p.
Publication Year :
2019

Abstract

• Our experiment studies behavioural influences on responses to time-limited offers. • Time-limited offers are less likely to be chosen when time constraints are very tight. • We find no evidence that time-limited offers are chosen to avoid exposure to regret. • Aversion to small-scale risk contributes to the choice of time-limited offers. • Risk aversion is greater in price search problems than in choices between lotteries. Making time-limited offers is a common retail pricing strategy. Economic theory implies that such offers inhibit price search, making markets less competitive. We investigate experimentally whether this effect is intensified by behavioural factors – specifically, feedback-conditional regret, reduced decision quality due to time constraints, and aversion to small-scale risk. Participants choose from a sequence of alternative price offers, one of which might be time-limited, under various conditions. These price search problems were matched with equivalent, time-unconstrained binary choices between lotteries. We find no evidence of regret effects. Surprisingly, time-limited offers are more likely to be chosen when the time available for decision-making is longer. Overall, individuals show aversion to small-scale risk; this is stronger in price search than lottery choice. Allowing for this, choices in the two types of task tend to be mutually consistent at the individual level, even when decision-making is subject to tight time constraints. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
01672681
Volume :
168
Database :
Academic Search Index
Journal :
Journal of Economic Behavior & Organization
Publication Type :
Academic Journal
Accession number :
140091861
Full Text :
https://doi.org/10.1016/j.jebo.2019.09.008