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Interruptions and Delivery of Care in the Intensive Care Unit.

Authors :
Drews, Frank A.
Markewitz, Boaz A.
Stoddard, Gregory J.
Samore, Matthew H.
Source :
Human Factors. Jun2019, Vol. 61 Issue 4, p564-576. 13p.
Publication Year :
2019

Abstract

<bold>Objective: </bold>This study samples interruption frequency in intensive care unit (ICU) settings to assess the relationship between interruptions and common patient hazards.<bold>Background: </bold>Task interruptions are accident contributors in numerous industries. Recently, studies on health care interruptions and their impact on patient hazards have received attention.<bold>Method: </bold>Seven ICUs in four hospitals participated in a 24-month study. Experienced ICU nurses directly observed nursing tasks, interruptions, and patient hazards (delays in care, breaks in device task protocols, and patient safety hazards).<bold>Results: </bold>During 1,148 hours of observation, 175 nurses performed 74,733 nursing tasks. Interruptions occurred at a rate of 4.95 per hour, and 8.4% of tasks were interrupted. Interruptions originated mostly from humans (65.9%), alarms (24.1%), and others (10%). A total of 774 patient hazards were observed, with a hazard occurring on average every 89 minutes. Relative to noninterrupted tasks, device alarm interrupted nonstructured tasks were associated with increased rates of delays in care and safety hazards (rate ratio [RR] = 3.19). In contrast, rate of delays in care and safety hazards did not increase during human interrupted tasks (RR = 1.13). Rates of protocol nonadherence varied by device type and were highest during artificial airway, medication administration, chest tube, and supplemental oxygen management.<bold>Conclusion: </bold>Interruptions in the ICU are frequent and contribute to patient hazards, especially when caused by device alarms during nonstructured tasks. Nonadherence to protocols is common and contributed to patient hazards.<bold>Application: </bold>The findings suggest a need for improvement in task and device design to reduce patient hazards. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00187208
Volume :
61
Issue :
4
Database :
Academic Search Index
Journal :
Human Factors
Publication Type :
Academic Journal
Accession number :
136858298
Full Text :
https://doi.org/10.1177/0018720819838090