Back to Search Start Over

Please Hold For the...

Authors :
Gleick, James
Source :
New York Times Magazine. 11/29/98, Vol. 148 Issue 51356, p44. 2p. 1 Color Photograph.
Publication Year :
1998

Abstract

Focuses on the antiquated technology used by telephone companies. Difficulty of getting through to employees of the telephone company; Question of why telephone sales representatives are not equipped with their own telephone numbers and voice mail; Large volume of sales employees at Bell Atlantic.

Subjects

Subjects :
*CUSTOMER services
*SALES personnel
*TELEPHONE companies
*EQUIPMENT & supplies
*EMPLOYEES

Details

Language :
English
ISSN :
00287822
Volume :
148
Issue :
51356
Database :
Academic Search Index
Journal :
New York Times Magazine
Publication Type :
Periodical
Accession number :
1339551

Tools

Authors Abstract Subjects Details