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You Want Fries With That CRM?

Authors :
Schneider, Martin
Source :
CRM Magazine. Nov2003, Vol. 7 Issue 11, p15-15. 3/4p. 1 Color Photograph.
Publication Year :
2003

Abstract

Deals with the use of a self-service pilot program using touch screen kiosks at the counters of McDonald's. Comment from Lisa Howard, spokeswoman of McDonald's, on the advantages brought by the technology; Details of how the system functions; Deployment of wireless Internet access in several cities in the U.S.; Benefits derived from wireless connectivity.

Details

Language :
English
ISSN :
15298728
Volume :
7
Issue :
11
Database :
Academic Search Index
Journal :
CRM Magazine
Publication Type :
Periodical
Accession number :
13394976