Passing the baton: The value of a stellar handoff.

The article discusses the benefits of a good handoff and how dental hygienists should implement such patient communication tool in their practice. A good handoff allows dental hygienists to address objections and help them guide patients to more educated choices on their dental health. It is noted that most patients have an internal dialogue going on that is preventing them further from fully listening. A solid handoff gives patients the chance to hear the same information a second time.